new iPHONE 16e does not charge even w/ new cable

New iphone 16e does not charge even w/ new cable. Do I need a different charger?





iPhone 16e, iOS 18

Posted on Mar 4, 2025 4:32 PM

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Question marked as Top-ranking reply

Posted on Mar 4, 2025 10:20 PM

If you’ve tested with a different cable and a different charger, contact Apple Support.


USB-C with 20W or higher rating would be a typical choice for a charger.

4 replies

Mar 4, 2025 10:28 PM in response to snoldy

new iPHONE 16e does not charge even w/ new cable: New iphone 16e does not charge even w/ new cable. Do I need a different charger?

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Troubleshooting the iPhone Charge:

The iPhone battery will not charge, unless it is plugged in and charging. With lots installed, the charge would be slower. It would also depend on the battery health and how you are suing heal it is charging..  Go Here: iPhone Battery and Performance - Apple Support - Scroll down to "Your battery's maximum capacity"


View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


Troubleshooting the Battery:






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new iPHONE 16e does not charge even w/ new cable

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