Issue with Screenshot Functionality and Image Quality on iPad

I am experiencing an issue with the screenshot functionality on my iPad. When I take a screenshot while in the App Switcher (without any app open), the image appears as a blank gray screen instead of capturing the intended content. Additionally, I have noticed that screenshot quality is significantly lower than expected, with reduced resolution and clarity.

iPad Pro, iPadOS 18

Posted on Mar 2, 2025 11:12 AM

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Posted on Mar 2, 2025 08:24 PM

Yes, I took this screenshot while I was inside a certain app, and there was no blocked content However even when I am not in any app at all the same blank screen appears

2 replies

Mar 2, 2025 01:10 PM in response to nourrraaa

nourrraaa wrote:

When I take a screenshot while in the App Switcher (without any app open), the image appears as a blank gray screen instead of capturing the intended content.

When I take a screenshot on my iPad while in the App Switcher, the screenshot works just fine.


The fact that these screenshot you posted shows “Screen … Full Page” on top clearly tells us you are using your browser application when the screenshot is taken.

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Issue with Screenshot Functionality and Image Quality on iPad

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