Face ID stopped working

recently my iPhone Face ID stopped working I decided to remove my Face ID so I can set up a new one only to get an error message.

I've tried apple support guides but then don’t resolve the problem at all.


I don’t get the faulty depth sensor error at all eg (A problem was detected with the TrueDepth

camera. Face ID has been disabled.)


model iPhone 12 max pro

ios 18.3.1

iPhone 12 Pro Max, iOS 18

Posted on Feb 27, 2025 03:43 PM

Reply
2 replies

Feb 27, 2025 04:12 PM in response to Flnnegan

Flnnegan wrote:

recently my iPhone Face ID stopped working I decided to remove my Face ID so I can set up a new one only to get an error message.
I've tried apple support guides but then don’t resolve the problem at all.

I don’t get the faulty depth sensor error at all eg (A problem was detected with the TrueDepth
camera. Face ID has been disabled.)

model iPhone 12 max pro
ios 18.3.1

https://discussions.apple.com/content/attachment/ac5a98e6-43ca-44a7-9bf8-23d211995414

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID stopped working

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