iPad Pro is frozen and forced reboot won't work
help! ipad pro is frozen and forced reboot wont work. screen cycles colours around the edge instead but won’t shut down - any suggestions ??
[Re-Titled By Moderator]
iPad Pro, iPadOS 18
As described, you have likely summoned Siri - and your iPad is waiting for a voice query. The multi-coloured screen border indicates that Siri with Apple Intelligence is "listening" for a voice query or instruction.
A single sustained-click of the Top (Sleep/Wake) button will trigger Siri input - accompanied by a chime and appearance of the coloured border.
Use Apple Intelligence with Siri on iPad - Apple Support
If your iPad is unresponsive, connect the iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.