MacBook Pro Black Screen

TrueCole66 wrote:

Hi all,

Sometimes when I open my MacBook Pro 14 inch 2023 all I will get is a black screen, the keyboard will be lit and sound will play, but the display will not turn on, similarly, sometimes if the laptop goes idle while not using it, the display will remain off, even if ive been using it and like above, the volume will work and audio will play. - I have only noticed this issue since updating to Sequoia 15.3.1 and wanted to see if anyone has any tips or advice and if this has been a common issue before I take it to the Genius Bar.

I am usually quite good at finding the cause of issues with my apple products (which rarely occur), I suspect it is a software related issue, but worried it could be a hardware issue.

Thanks

and what do you do when "open my MacBook Pro 14 inch 2023 all I will get is a black screen, the keyboard will be lit and sound will play, but the display will not turn on"....?