What are the conditions for Apple device refunds?
Can I get a refund for my Apple devices now that they’re not secure?
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18
Can I get a refund for my Apple devices now that they’re not secure?
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18
What makes you think they are not secure?
If you're referring to the recent decision regarding secure end to end encryption in the UK, that does't affect the device itself. If you're concerned about that, don't store data in iCloud.
Keep in mind that if that is what you're referring to, switching to Android will not solve the problem. The recently passed law there applies to ALL services, not just iCloud.
What makes you think they are not secure?
If you're referring to the recent decision regarding secure end to end encryption in the UK, that does't affect the device itself. If you're concerned about that, don't store data in iCloud.
Keep in mind that if that is what you're referring to, switching to Android will not solve the problem. The recently passed law there applies to ALL services, not just iCloud.
I’m playing ‘devils advocate’ the device isn’t as secure as when I bought it (in October) so it’s not able to fulfill all the functions claimed by Apple. Taken to its logical conclusion, online banking will cease to exist.
The device itself is just as secure as it ever was. If you're upset about the lack of advanced data protection for the data you store in the cloud, I suggest you take that up with your government.
Apple chose to stop offering that service rather than comply with the UK government's requirement to provide a back door to the encryption.
Mykspence wrote:
I’m playing ‘devils advocate’ the device isn’t as secure as when I bought it (in October) so it’s not able to fulfill all the functions claimed by Apple. Taken to its logical conclusion, online banking will cease to exist.
The removal of ADP does not affect online banking. If the police want to find out what you're spending your money on then all they have to do is serve a warrant on your bank which will have to turn over your transaction history. The same applies now to Apple. If the police want to see your iCloud files then they need a warrant and Apple would have to turn your data over to them. With ADP they wouldn't have been able to.
If you bought from an authorized Apple dealer, you have 14 days to return the device for a refund.
You asked.....What are the conditions for Apple device refunds?
We answered your question. Up to you if you want to try to create other conditions.
Mykspence wrote:
Oh I realise that it’s my government that being nearly as daft as the US government. But it’s got the potential to have massive implications.
That it may. However, that is not something that can be addressed here at all.
This is a user to user technical support forum. Your question was answered. If you want to have a political discussion, take it somewhere else.
Advanced Data Protection is available to everyone else (except UK)
you can turn it on by doing these steps:
if it is Off, it still encrypts all of iCloud, but the keys are stored on Apple’s datacenter.
when you turn on Advanced Data Protection, you’ll set up account recovery. Now that means Apple cannot help you if you are losing this, because the keys are now in your possession.
Account Recovery Setup is needed to help you identify another person on your choice to be able to recover your account if you forget your password.
Had you enabled Advanced Data Protection?
When you can, please let us know how your request for a refund from Apple is progressing.
Mykspence wrote:
I’m playing ‘devils advocate’ the device isn’t as secure as when I bought it (in October) so it’s not able to fulfill all the functions claimed by Apple. Taken to its logical conclusion, online banking will cease to exist.
If you read the Terms and Conditions that you accepted in order to use Apple's software you'd know the answer to your question.
Mykspence wrote:
Oh I realise that it’s my government that being nearly as daft as the US government. But it’s got the potential to have massive implications.
The only massive implication is that you clearly don't understand what's happened even after it's been explained to you twice.
Yes, but as I said I’m playing ‘devils advocate’ so it’s not really relevant.
Oh I realise that it’s my government that being nearly as daft as the US government. But it’s got the potential to have massive implications.
What are the conditions for Apple device refunds?