iPhone 11 screen freezes repeatedly

My iPhone 11 screen freezes about every five minutes, sometimes more frequently. If I am watching something, for example, the video will continue to play but the screen won’t respond to my touch. The phone has plenty of storage, so I don’t believe this is the problem. Usually, to fix this, I would press the side button a few times and log back in, but this is tedious and it doesn’t always work.

How can I fix this? I would appreciate any help to solve this problem.

iPhone 11, iOS 18

Posted on Feb 22, 2025 03:10 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2025 08:02 AM

Hello~ Check your battery health by going to Settings > Battery > Battery Health & Charging. What’s the battery % there? If 80% or below you need a new battery…


Genius Bar Reservation and Apple Support Options - Apple


Find Locations


If your battery is fine …what does your storage look like? Click on below…


How to check the storage on your iPhone and iPad - Apple Support


What's the difference between device storage and iCloud ...


Post back if needed.


~Katana-San~

5 replies
Question marked as Top-ranking reply

Feb 22, 2025 08:02 AM in response to ConnieC9

Hello~ Check your battery health by going to Settings > Battery > Battery Health & Charging. What’s the battery % there? If 80% or below you need a new battery…


Genius Bar Reservation and Apple Support Options - Apple


Find Locations


If your battery is fine …what does your storage look like? Click on below…


How to check the storage on your iPhone and iPad - Apple Support


What's the difference between device storage and iCloud ...


Post back if needed.


~Katana-San~

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iPhone 11 screen freezes repeatedly

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