Face ID not working on my iPhone 11

Please help my Face ID isn’t working how do I get it to work again??


[Re-Titled By Moderator]

iPhone 11, iOS 18

Posted on Feb 21, 2025 10:39 PM

Reply
1 reply

Feb 21, 2025 10:54 PM in response to 140cameron140

There may be something wrong with your TrueDepth camera. Please review the following support articles. 


If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If the above doesn’t help, please make a reservation at your nearest Apple Store Genius Bar or Apple Authorized Service Provider for diagnostics. 


Genius Bar Reservation and Apple Support Options - Apple 

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Face ID not working on my iPhone 11

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