Received a text message from “Apple support” about charges to my Apple account. I called the given number and was instructed to download an app called “Helpdesk
host” and I didn’t of course and they hung up. The app developer is permitted to have that app available to assist in the scamming process. Why??
[Edited by Moderator]
iPhone 14
All you needed to do is delete the app and move on with your day. Any such message is just a scam. There is no reason to call a number from a message/email no matter what tactic they use to scare you. It is not a problem with the app that is in the App Store and there are legitimate uses for it. If that is the first time you have seen a scam message, be prepared for more, and delete every single one of them. Review the information provided here, where you can also report them, but there is no way to stop them completely.
All you needed to do is delete the app and move on with your day. Any such message is just a scam. There is no reason to call a number from a message/email no matter what tactic they use to scare you. It is not a problem with the app that is in the App Store and there are legitimate uses for it. If that is the first time you have seen a scam message, be prepared for more, and delete every single one of them. Review the information provided here, where you can also report them, but there is no way to stop them completely.
Because there's nothing illegal about Helpdesk, LogMeIn and other screen sharing apps. It's how they're used that's legal or illegal.
Why did you not first log on to your Apple account to see if a charge really appeared there?
If you had done that, you would have seen that nothing like this appeared on your account......so you know that the message was a scam to be deleted immediately.
Hello~ Just scammers doing what scammers do …
~Katana-San~
Scammer posing as Apple support via text
