How do I recover forgotten iPhone passcode and Apple Account credentials?

To welcome I'm having a problem. I forgot my iPhone password and username. Thanks

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iPhone XS Max

Posted on Feb 18, 2025 10:10 AM

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Camelot

Level 9

58,089 points

Posted on Feb 18, 2025 10:16 AM

No one here can help. We don't know what your iPhone username or password is, either, and we have even fewer ways of checking than you do.

Fortunately Apple have a help page to guide users through this kind of problem. It's where I'd start:

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support

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Top-ranking reply

Camelot

Level 9

58,089 points

Feb 18, 2025 10:16 AM in response to youness243

No one here can help. We don't know what your iPhone username or password is, either, and we have even fewer ways of checking than you do.

Fortunately Apple have a help page to guide users through this kind of problem. It's where I'd start:

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support

Feb 18, 2025 10:18 AM in response to youness243

Your User Name is your email address unless you have changed things from your original set up.

If you forgot your Apple Account password - Apple Support

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How do I recover forgotten iPhone passcode and Apple Account credentials?