Video camera not working
My camera app is only taking pictures and slowmow videos but if i try to record a normal or cinematic video the screen is black. My snapchat camera works fine too. I still have over 30GB of storage.
iPhone 13 Pro Max, iOS 18
My camera app is only taking pictures and slowmow videos but if i try to record a normal or cinematic video the screen is black. My snapchat camera works fine too. I still have over 30GB of storage.
iPhone 13 Pro Max, iOS 18
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
What iPhone and what iOS version are you using?
13 pro max and ios 18.3. Its been like this for a month now
Video camera not working