iphone 16 pro siri works on locked screen but not when screen is off.

Siri works fine when normal using but once the screen is off it will not answer. If I lift the phone or touch the screen it works fine. And yes I have Use Siri while screen is locked toggled. And that works. I don't have to unlock the phone to use Siri, as long as the screen is on that is. What's the point of having the ability to use Siri when phone is locked it you have to still interact physically with the phone.

iPhone 16 Pro

Posted on Feb 16, 2025 7:11 AM

Reply
7 replies
Sort By: 

Feb 16, 2025 7:43 AM in response to MelUSNRet

Sorry that is not the problem either. It is toggled on. Just for S&G I turned it off and back on..nothing. Also I turn it off and locked screen off...powered down phone and restarted...turned them back on and powered down and restarted again. Still Siri works fine on locked screen as long as the screen is on but once the screen goes off Siri becomes deaf. But thanks for the effort.

Reply

Feb 16, 2025 7:55 AM in response to MelUSNRet

Please follow this path,


iPhone > Settings > Apple Intelligence & Siri > Allow Siri When Locked > enable, if it is on, momentarily turn off and then on again.


It’s possible Attention Aware Settings are affecting Siri. You can check them at this path,


iPhone > Settings > Face ID & Passcode > Enter your passcode > scroll down > Attention Aware Features > if enabled, try turning it off and checking if Siri responds

Reply

Feb 20, 2025 7:53 AM in response to MelUSNRet

Ok for anyone else who has the problem I have found the solution. For Siri to work on a locked screen with the screen off you must toggle it in the following 3 areas.

  1. Settings > Apple Intelligence & Siri > Toggle Allow Siri When Locked.
  2. Settings > Face ID & Passcode> Toggle Siri in the (Allow Access When Locked section)
  3. Settings > Accessibility > Siri > Toggle "Always Listen for "Siri""
Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 16 pro siri works on locked screen but not when screen is off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.