How can I reset my iPhone passcode without losing photos and videos?

Hi there, unfortunately, you might have to factory reset your phone.

To do this, press and hold the volume up button and then the volume down button then hold the power button.

Connect your phone to a computer.

Press restore

then restore and update.

Before you do this, make sure your iPhone is backed up.

Ok, another suggestion is:

Have you got icloud+?

if not, there is a 50GB plan for £0.99 a month.

Probably, if you are lucky enough, it will automatically back your phone up if your phone is locked.

I found this on Google that might help:

Step 1: Connect the iPhone to a computer you've synced the device with before. Step 2: Open iTunes and when asked for a passcode, use another trusted computer or use recovery mode. Step 3: If you are not asked for a passcode, wait for iTunes to sync your device and make a backup.

_ Mark-_-

Another 2 methods:

1 if you changed your passcode recently, you can reset your iPhone with the old passcode. This must be within 72 hours.

2 If that does not work, reset your phone. Press forgot passcode on the bottom right screen and then reset iPhone. Your device will ask you for your apple account password, if you do not remember it, your phone cannot be reset. If you do remember it, type it in and it will start resetting. If your device has an Esim, it will ask you if you want to keep it. The best choice is keep it. If you delete it, it means you will need to contact your carrier. After the reset, your device will show the hello screen. When prompted, enter your apple account password and email. If you have a couple of photos in your icloud, they will be restored.

Good luck

_ mark-_-