Why hasn't my refund from Apple appeared on my bank account?

I requested a refund on these items in apple and it says that it was refunded

but I didn’t get anything back on my bank account

when will the money come back?



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Feb 16, 2025 01:06 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2025 01:46 AM

See: Check the status of a refund for apps or content that you bought from Apple - Apple Support


Depending on how you made the initial payment, the refund will go to that same payment method, but will vary on how long that can take (after approval):

  • Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
  • Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
4 replies
Question marked as Top-ranking reply

Feb 16, 2025 01:46 AM in response to Lyucik

See: Check the status of a refund for apps or content that you bought from Apple - Apple Support


Depending on how you made the initial payment, the refund will go to that same payment method, but will vary on how long that can take (after approval):

  • Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
  • Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Why hasn't my refund from Apple appeared on my bank account?

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