at least 90% of the time I receive a message that I need to type my passcode in order to use Face ID?
If I’m not mistaken the reason for Face ID is so you do not constantly type your passcode
[Re-Titled by Moderator]
Hello!
Try following the steps in this support article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If nothing you do works, please contact Apple Support. There's really no way to speculate why this may be happening.
Have a great day!
That is normal if the phone has been sitting without being unlocked for a long period of time or if faceid has failed to authenticate several times in a row.
Hmm…. I’m glad to have more information, but my other iPhone does not request the information routinely.
I change/ update passwords & passcodes at the same time on both phones
That leads me to some information I already know and information I have already researched.
Maybe this is normal?, but none of those reasons given are applicable and are not consistent with other phones.
To be honest this is not the #1 concern so I’ll just leave it
Thank You, though
There are times which your iPhone will require you to enter your Passcode instead of Face ID. All the reasons for this I have provided below which are written by SravanKrA, another knowledgeable community member here, which I believe will be helpful to you.
Why does Face ID require passcode so often on my iPhone?
