iPad shuts down often

iPad shutting down often. Battery levels ok.

Will going to default settings remove the glitch. ?

Will backing up to Mac first simply retain the glitch. ?

ipad 6yrs old. Still half of 128g storage available

All backed to iCloud as far as I am aware.

trying not to have to buy a new one

iPad, iPadOS 17

Posted on Feb 12, 2025 03:47 PM

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Feb 12, 2025 04:05 PM in response to judithfromforrestfield

As described, while your battery may appear to be healthy, the reality may be somewhat different for an iPad that has been in use for several years.


What may be occurring is spontaneous shutdown in instances when the iPad's battery is unable to supply sufficient power to meet peak load. The power drawn by the iPad is not constant, but varies as CPU/GPU activity changes as tasks are performed. If the power requirements "spike" beyond the capability of the battery, the terminal voltage may unexpectedly dip - and cause the iPad to perform a controlled shut-down, or crash/restart.


Given your iPad's age, you might be well advised to contact Apple Support and request a remote battery diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to hands-on test and assess your iPad. Should a battery replacement be needed, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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iPad shuts down often

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