IPhone 15 Pro max bluetooth connection problems

I am experiencing ongoing Bluetooth connection issues that have persisted since the Iphone 15 pro max devices launched and still living same however updated ios 18.3. and airpods software is also up to date.

When I  make a call airpods are connecting with a delay of 15 seconds sometimes 20 seconds, sometime after a few seconds bluetooth disconnects and I have manually switch to the speaker in my Iphone. Sometimes only connects to left airpods and right never works. It works as its wish. I connected customer support a lot of times and have visited apple store a many times, they are only suggesting to reset phone airpods etc. It is unbelieveable that still Apple can not solve this problem after 1.5 year passed from new product launch.

iPhone 15 Pro Max, iOS 18

Posted on Feb 10, 2025 10:32 PM

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Feb 10, 2025 10:38 PM in response to orhan2727

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:


  1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers. Allow phone calls on your iPad, iPod touch, and Mac
  2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
  3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call. Use FaceTime with your iPhone or iPad - Apple Support (IN)
  4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
  5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception. Make a call with Wi-Fi Calling - Apple Support (IN)
  6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.


It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.



Feb 10, 2025 10:41 PM in response to orhan2727

Bluetooth interference can potentially cause connectivity issues due to the disruption of the wireless communication between devices. Bluetooth operates in the 2.4 GHz frequency range, which is also used by various other devices such as Wi-Fi routers, microwaves, cordless phones, and even some baby monitors. When multiple devices are operating nearby and using the same frequency band, interference can occur.


Here's how Bluetooth interference can impact connectivity:


  1. Audio Streaming Interruptions: When you're streaming music via Apple Music or while playing audio content, Bluetooth interference can disrupt the connection between your device (such as an iPhone) and the Bluetooth speaker or headphones. This interference can result in the audio stuttering, dropping out momentarily, or experiencing poor sound quality.
  2. Bluetooth devices transmit data in packets. Interference can cause some of these packets to be lost or corrupted during transmission. As a result, the receiving device may have trouble decoding the audio correctly, leading to stuttering or delayed responses.
  3. Bluetooth signals can be weakened by interference from other devices operating on the same frequency band. If the signal strength drops significantly, it can affect the stability of the connection between your device and the Bluetooth accessory. This can result in intermittent stuttering as the connection struggles to maintain a consistent data flow.
  4. Bluetooth uses different channels within the 2.4 GHz frequency range to establish connections. When there are many Bluetooth devices nearby, multiple connections can create congestion on the available channels. This congestion can cause interference, leading to degraded performance for Apple Music streaming.


To mitigate Bluetooth interference issues and reduce stuttering:


  1. Minimize the number of active Bluetooth devices near each other. Switch off or move away devices that are not in use or causing interference.
  2. Increase the distance between your Bluetooth devices (e.g., your iPhone and Bluetooth speaker/headphones) to reduce the impact of interference.
  3. Keep your devices' firmware up to date, including your iPhone and any Bluetooth accessories. Manufacturers often release firmware updates that can improve the performance and stability of Bluetooth connections.
  4. Objects like walls, furniture, or large metal surfaces can obstruct Bluetooth signals and contribute to interference. Ensure a clear line of sight between your devices to optimize signal strength.
  5. Some Bluetooth devices allow you to manually switch to different channels within the 2.4 GHz range. Check the user manual or settings of your Bluetooth accessory to see if you can change channels to find a less congested one.
  6. If your Wi-Fi router supports it, consider using the 5 GHz frequency band for Wi-Fi connections instead of 2.4 GHz. This can reduce potential interference between Bluetooth and Wi-Fi signals.


By implementing these steps, you can help minimize Bluetooth interference and improve the overall performance of Audio.


Feb 10, 2025 10:49 PM in response to SravanKrA

Thanks for your reply. I had experienced this problem during face time calls, whatsapp calls and also during standart voice calls. While playing a game, sound was on airpods it disconnects a few second and reconnects also. I understood that bluetooth works at 2.4 ghz frequency range but i need to add another details that before airpods I was using an free buds by Huwaei which is 3 times cheaper than airpods , i didnt live any problem with it. As soon as i bought airpods i started to live problems and it is creating a lot of headaches.

Also customer support connected to phone and received log file for problems still they are silent.

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IPhone 15 Pro max bluetooth connection problems

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