Iphone 15 cannot recognize the bluetooth devices

I updated the iOS version to 18.3.1; however, after updating the software version, my phone could not recognize my new Bluetooth device (Samsung headphone). It still connects to older Bluetooth devices that were added before. Please help me to solve this problem.

iPhone 15, iOS 18

Posted on Feb 10, 2025 07:27 PM

Reply
1 reply

Feb 10, 2025 07:43 PM in response to hà250

hà250 Said:

"Iphone 15 cannot recognize the bluetooth devices: I updated the iOS version to 18.3.1; however, after updating the software version, my phone could not recognize my new Bluetooth device (Samsung headphone). It still connects to older Bluetooth devices that were added before. Please help me to solve this problem."

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Troubleshooting iPhone Bluetooth:

A. Visit these Links:



B. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc). IMPORTANT: Take some screenshots of your connections' info (i.e. credentials) prior to the reset, so that you can have something to recover this info from: Take a Screenshot on iPhone - Apple Support

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


C. Report this to Apple:

So, do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of you occurrences, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

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Iphone 15 cannot recognize the bluetooth devices

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