Why does my Beats Pill keep disconnecting from my iPhone?

effeve wrote:

Talked to Apple on the phone and they suggest taking it to the store to see what is happening, but there's lots of users complaining about this and it's not a my-unit-kind of issue...

"... and it's not a my-unit-kind of issue..." Sorry, but could you please explain that a bit more. Are you saying that this Beats Pill is not yours or that those "lots of users complaining" is what they are saying?

I have the exact same issue with 3 separate Beats Pills. I have a gold, a red, and a black. The black was the first one to start doing it. It started in January, after about a month of use. Sometimes the music just randomly pauses, and if I hit play it will resume. Other times, the audio will stop and when I look at my phone the Pill no longer shows up as a paired Bluetooth device, then the Pill plays the startup chime like it has rebooted or something. For me a factory reset does not seem to help at all. I've reset 2 of my 3 Pills and they still randomly pause, and/or restart.

I have the same issue. Beats Pill worked great for the first month. Then the pausing randomly started. I tried factory resets and every tip/trick I could find. Nothing works. It pauses my audiobooks and music randomly. Sometimes it happens immediately after starting, and sometimes I can go 30 minutes before it happens. My speaker is still under warranty, but from what I have read this is an issue with all of the speakers. I doubt the warranty matters. I should have bought a Bose. Really disappointed.

Update. I may have found a fix. I don’t understand how this works, but (fingers crossed) two of my Pills have been working without issue. Your mileage may vary.

This is on my two Pills that I have factory reset. I haven’t tested it on my red Pill that I haven’t reset.

I only play music from two sources – either my own music library, or Pandora.

Anyway, after performing a reset on my black Pill I played music from my own iTunes collection. Did this for a few hours and I had no interruptions. I switched back to Pandora, and still no interruptions.

I could never get more than 20-30 minutes in Pandora without it hanging up in some way, either pausing or completely dropping the connection. My black Beats Pill has been playing Pandora flawlessly for 3 days now. I just tried this on my gold Pill, and it’s on its second day without hiccups.

Again, no idea why this makes a difference, or if they’re really cured, but so far, this is very promising.