iPhone is glitching and stuck on "Hello" screen

Please help! I tried to transfer data from one phone to my iphone 14 and it needed to be updated. It got stuck on “about your update” screen after “preparing update” I turned the phone off and is now stuck glitching on the hello screen. Unable swipe up and enter password. Will glitch and go back to “hello”. The iphone has been fully erased prior so unable to connect to itunes and restore. Ive tried a hard reset however still comes back to the same screen. Any ideas on how to fix this?


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Posted on Feb 8, 2025 12:06 AM

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Posted on Feb 11, 2025 08:39 PM

I have the same problem currently. Did you find a solution?

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8 replies

Feb 11, 2025 08:46 PM in response to KLuR

"iPhone is glitching and stuck on 'Hello' screen: Please help! I tried to transfer data from one phone to my iphone 14 and it needed to be updated. It got stuck on 'about your update'[...]"

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Getting Out of a Boot Loop:

Your iPhone stuck in a Boot Loop. This typically occurs when you download something, or an install stalls while in the process of installing. So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip

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iPhone is glitching and stuck on "Hello" screen

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