Restoring itunes library from external drive
I moved my library to an external drive and have been using itunes that way since my pc has been restarting erratically. I got a new PC (HP 15.6 inch Laptop PC 15-fd0000) and tried restoring the library from the active external drive using this guidance Move your iTunes library to another computer - Apple Support
However, the files are not found and the playlists did not come over. Confusing, because I plug the external drive into the old PC and everything is there in itunes. But I plug into the new PC and no go. What am I missing? How can I restore my library from the external drive?
Windows, Windows 10