I use 16 PM and running with IOS 18.3, i have problem with Attention aware feature (face ID and passcode). My iphone doesn’t lowering the volume of call ring or alarm ring while facing iphone to my face. I did tern off and on this option, restart and turn on off iphone but these don’t help.
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i just update 18.3.1 bug fix update and result is still same. Apple doesn’t resolve this problem in this update. I think apple degrades its quality.
i just update 18.3.1 bug fix update and result is still same. Apple doesn’t resolve this problem in this update. I think apple degrades its quality.
hi sp0011
i completely agree with u, i have also updated 18.3.1 but result is still same. Why not Apple take this case seriously and improve this one?
The problem still persists with version 18.4.. disgrace..
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18.5 still same! LoL!
The problem still persists with version 18.5 :(
hi
i am using 16pro, after getting updates 18.3 Attention aware feature not working properly. I have done each and everything as advice by Apple advisor and Sr Technical team members and also reset device. I have noticed one thing when my device is in my hand at that time this feature working properly. Can anybody help me on this issue pl.
Thanks
This solution also doesn’t work. I talked with apple support, he told me that this issue due to new ios update and many more have same issue. He suggested me to factory reset my phone but i don’t do that, I wait for next update no other option.
No one here on this user to user only forum can fix anything. You aren't writing Apple. Just other users.
If you want Apple to hear you, use this link --> Feedback - iPhone - Apple
sp0011 wrote:
Thanks for sharing solution but this solution also doesn’t work 🙁
OK. Next try a Forced Restart --> Force restart iPhone - Apple Support (CA)
Follow the direction exactly and on the final step, do NOT release the power button until you see the Apple Logo.
If that doesn't help, then you should schedule an appointment at your Apple Store Genius Bar and let Apple test your phone.
MD-Sojib wrote:
i have same problem with 16 pro. if apple play with my device Feature, next time i not buy any apple product.
i changed 13 pro max to 16 pro.
Apple isn't going to see your comment about buying something else here. This is a user to user only forum and we users don't care if think another option would better meet your needs. Yes, Attention Aware is broken. Apple didn't play with your device. It's not working for anyone I know at the moment.
Instead of threatening to go to another manufacturer, the more people who provide feedback to Apple, the more likely this will get addressed in an upcoming update. And you do that by using this feedback link as I did --> Feedback - iPhone - Apple
18.4.1 still same! what a shame!
i have same problem with 16 pro. if apple play with my device Feature, next time i not buy any apple product.
i changed 13 pro max to 16 pro.
Zachyy wrote:
Anyone know if it’s been fixed yet?
Just checked with an incoming call on my iPhone and it has not been fixed. I have provided feedback to Apple, a few times now. I did suggest in one of my feedback posts that if the feature is not going to work, they should remove attention aware settings from our phones.
I am using 15Pro and after the update the Attention aware feature (face ID and passcode) is not working properly , I raised a complain to apple support but they closed my ticket by saying its a policy update and very soon everyone will face the same issue , but this needs to be fixed its an important feature , my iphone doesn’t lowering the volume of call ring or alarm ring while facing iphone to my face.
All steps done as guided by support including reset setting of phone nothing changed ! Apple need to fix this in the next update .
I posted feedback as well at : Feedback - iPhone - Apple
How do I fix attention aware issues on my iPhone 16 Pro Max?
