iOS 18.3 causing freeze - preventing access / changes to family management

I have recently updated my IOS to 18.3 and since this time I have constant freezing when attempting to get into the ‘family’ section to manage my children’s options / times. Once I click on my child the screen again freezes and I cannot do anything, as such I have to close the settings page and then reopen it and try again. This freeze has never happened before (up until this update) and is driving me up the wall as it’s preventing me from being able to manage my children’s options.


please help / fix this bug

iPhone 13 Pro Max

Posted on Feb 6, 2025 1:34 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Feb 11, 2025 7:07 PM

mine is doing the same as all you. The one way I have found to be able to access it is to go to Settings>Screentime>Family(click the member to edit) then from there it lets me access everything to adjust settings. But simply selecting my kid from the settings screen, it loads then freezes. Not backing out, selecting anything….Notta!

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Mar 12, 2025 1:47 PM in response to fireman1

Still an issues here too. Is there a fix yet?? I feel so bad for flipping out on my teenage daughter and accusing her of making changes. All of her parent controls were gone when I found out!! I couldn’t get into settings on my phone, but I was able to change the settings on her phone. (When she shouldn’t even have access to that!!) We took her phone away and then I saw this chat! Please let me know how to safeguard her phone again. I don’t want her to have one without parental controls.

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Mar 15, 2025 9:35 PM in response to fireman1

As of now it’s working for me, but not keeping my hopes up that it will keep working. Found out that when it’s not working, I turn off my WiFi connection on my phone. Wait 30 seconds and it back to working again. It’s how I’ve been giving my kids the time on their devices.

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Mar 16, 2025 8:47 PM in response to fireman1

Found a temp “fix”. It’s a processor issue.


go to screen time of the child. - AS SOON AS IT LOADS HOLD SCREEN AND SCROLL UP IN DOWN 5-10 times. Once one child is done. Go to the next one and so on. Once you exit - repeat steps. Works every time.

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Mar 21, 2025 4:15 PM in response to fireman1

Has anyone found out if this fixed? So irritating. Every time I try to go into anything it doesn’t load or gives me an explanation point when I click the back button. I’m trying to change something and can’t even do that. I have the 16+ and have never had this happen before with my older phone.

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Mar 23, 2025 1:24 PM in response to fireman1

Same problem here.

I cannot edit my daughter’s screen time, it hangs.


I have a workaround. I go to the shared subscriptions or my son, the go backup to my daughter’s settings and it works …


Really disappointed by all those bugs, Apple …

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Mar 31, 2025 9:41 AM in response to fireman1

Yes--VERY VERY frustrating!! Another way I work around is have my kid send me a request for more time on anything. Then I click on the request and it will take me into the screen management section for that kid. But it sometimes will crash & close any way...🤬

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iOS 18.3 causing freeze - preventing access / changes to family management

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