Beats Studio 3 wireless headphones not charging

My headphones presented with a red flashing light showing no battery

I’ve had them plugged in for over an hour and they are still only flashing white on the first of the 5 lights - so four are off and the first is flashing and when I press the power button it just flashes red. Why will they not charge



[Re-Titled by Moderator]

Beats

Posted on Feb 4, 2025 03:44 AM

Reply
1 reply

Feb 4, 2025 04:36 AM in response to Castle148

If the Beats Studio 3 wireless headphones are not charging, you can try the following:


Check the charging cable. Make sure that it is not damaged and is securely connected to the headphones and the power source. You can try using a different charging cable or adapter.


Restart the headphones. To do this, turn off the headphones, disconnect them from any devices and leave them off for a few minutes. Then turn it on and try to charge it again.


Clear the charging port. Over time, dirt can accumulate in it, which prevents proper connection. For cleaning, you need to use a clean, soft-bristled brush or a can of compressed air.


Perform a factory reset. To do this, press and hold the power button and the volume down button simultaneously for about 10 seconds until the LED indicator flashes. Then connect the headphones to the charging cable and check if they have started charging.


If none of the above helps, there may be a hardware problem with the headphones. In this case, you should contact the official Beats support service or an authorized service center.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Beats Studio 3 wireless headphones not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.