iPad stuck on Apple logo after iOS 18.3 update

Device auto updated to iPad iOS 18.3 and now will not boot. Just flashes Apple on boot up, then turns black and then repeats. Over and over. Need support but do let me know when I will be sent new iPad for replacement. Or exactly how to fix. Thanks.



[Re-Titled by Moderator]

iPhone 12 mini, iOS 18

Posted on Feb 2, 2025 05:45 PM

Reply
1 reply

Feb 3, 2025 06:11 AM in response to BigDaddy1900

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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iPad stuck on Apple logo after iOS 18.3 update

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