Everything that I try to watch on Apple TV gets 10 minutes into the program and then goes off with a statement saying can’t load content. Check internet connection. I have high speed internet service and have no problem with my internet service. I have tried 2 days to watch Apple TV and this continues to happen. What can I try before I cancel my subscription?
7141X,
7141X
This seems to be for a TCL 4K TV running Roku system software.
Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.
Else try the Network Connection Reset, as mentioned by user Jarieta.
If the issue persists after that, then please contact the Apple Support staff for further assistance.
Is this a physical Apple TV, or the app on macOS or Windows? If you are using a computer do you have a VPN? Have you rebooted your device/computer and router as a troubleshooting step? Are you using your ISPs DNS service on your router? Occasionally it may help to swap to public DNS such as Google's service on 8.8.8.8 and 8.8.4.4.
tt2
Apple TV app keeps crashing
