iPhone 13 unresposive and unable to reset

Hello my iPhone 13 is frozen, I've done the hard reset but still frozen. Can't connect to computer cause it doesn't read cause its locked


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iPhone 13

Posted on Jan 31, 2025 03:44 PM

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2 replies

Jan 31, 2025 05:49 PM in response to Maryjj36

Hello!


This is frustrating! Follow the steps in the article below to ensure you truly perform a hard reset!

If your iPhone won't turn on or is frozen - Apple Support


If this does not work, try to put the device into recovery mode by following the steps below! Before you do this it WILL result in data loss if your device is not backed up to iCloud or to Mac or pc.

If you can't update or restore your iPhone or iPod touch - Apple Support



If you still don't get anything, contact Apple Support: Official Apple Support


Hope that helps,


Adin

Jan 31, 2025 05:53 PM in response to Maryjj36

iPhone 13 unresposive and unable to reset: Hello my iPhone 13 is frozen, I've done the hard reset but still frozen. Can't connect to computer cause it doesn't read cause its locked

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Troubleshooting a Frozen iPhone:

Were you just installing an update? If so, it might be stuck in a Boot Loop. This typically occurs when you go about installing an update, and it stalls while in the process. So, connect it to a computer, and see if you can get this to complete a possible update. Use my User Tip: Update your iPhone Using a Computer - User Tip


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iPhone 13 unresposive and unable to reset

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