Unable to unlock my new iPhone 14

I just bought my new iphone 14 it shut off and then wanted my password in it i tried to swipe up to put my password in and it wouldnt let me. its still stuck on the hello screen and when i swipe up to put the password i cant since it just flashes back to the hello screen



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iPhone 14

Posted on Jan 29, 2025 02:54 PM

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Posted on Jan 29, 2025 04:00 PM

Jelly_e_c wrote:

I just bought my new iphone 14 it shut off and then wanted my password in it i tried to swipe up to put my password in and it wouldnt let me. its still stuck on the hello screen and when i swipe up to put the password i cant since it just flashes back to the hello screen


[Re-Titled by Moderator]

force restart If your iPhone won't turn on or is frozen - Apple Support

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Question marked as Top-ranking reply

Jan 29, 2025 04:00 PM in response to Jelly_e_c

Jelly_e_c wrote:

I just bought my new iphone 14 it shut off and then wanted my password in it i tried to swipe up to put my password in and it wouldnt let me. its still stuck on the hello screen and when i swipe up to put the password i cant since it just flashes back to the hello screen


[Re-Titled by Moderator]

force restart If your iPhone won't turn on or is frozen - Apple Support

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Unable to unlock my new iPhone 14

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