What should I do if I'm charged after cancelling a subscription from the App Store?

I have a subscription with Filterly but I cancelled it but the payment was taken out after I cancelled it



[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Jan 29, 2025 12:22 AM

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1 reply

Jan 29, 2025 03:57 PM in response to Pomiet

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

You might need to scroll down to find the Cancel Subscription button.

Scroll further down the link for instructions for non-Apple devices.


Things about subscriptions;

⁃ Deleting an app does not cancel the subscription.

⁃ A trial subscription must be canceled more than 24 hours before the renewal date or it may renew.

⁃ Many subscriptions are set to renew automatically until you cancel them.

⁃ If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.

⁃ If you don’t see Cancel Subscription, the subscription is canceled and won't renew.

⁃ An expiration date means the current subscription has been canceled but is available to use until that date.

⁃ Use Resubscribe/Renew if you change your mind about canceling the subscription.


About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


If all else fails, check out Apple Subscription Support for articles and contact options;

https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208


M1 Mac mini, macOS 15.3;  Watch, series 10 GPS-only, watchOS 11.3; iPhone 16, iOS 18.3; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

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What should I do if I'm charged after cancelling a subscription from the App Store?

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