my beats solo 4 headset is not charging. the light comes on like it is but no charge enters the headset. i have done the reset, cleaned the charging pot and nothing has changed. i still have the warranty until september 2025, but i do not reside in USA. I called apple support and they asked to reached my local area apple support but they aren’t helping or responsive.
Again, Apple will not accept international shipments. You will either have to travel back to the U.S., or ship it to a friend or relative, who can then take it to an Apple Store on your behalf. They would also have to ship it back to you.
Sorry, but you pretty much exhausted all avenues to get this resolved.
If you purchased these Beats directly from Apple, it will depend on where you got them and where you now reside. It appears from your post that they are not the same.
If that is the case, you would need to travel to the country that you purchased them, or have a friend or relative that resides there, to have the possibility to have them repaired. Apple does not accept International shipments.
I got it from apple online store in the USA. If I’m able to send it back to the USA, is the warranty still valid or can it be fixed there?
Beats Solo 4 not charging
