Faceid has not worked as well for me on the 14,15, and now the 16. The common issue is not unlocking when it sees my face. I believe the Dynamic Island makes it not as good, does anyone else feel the same ?
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18
There may be something wrong with your TrueDepth camera. Please view the following articles.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support
If the above doesn’t help, please make a reservation at your nearest Apple Store Genius Bar or Apple Authorized Service Provider for diagnostics.
Genius Bar Reservation and Apple Support Options - Apple
By the way, there is no difference between the Dynamic Island and the Notch as they both have the True Depth camera and function the same for Face ID.
There may be something wrong with your TrueDepth camera. Please view the following articles.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support
If the above doesn’t help, please make a reservation at your nearest Apple Store Genius Bar or Apple Authorized Service Provider for diagnostics.
Genius Bar Reservation and Apple Support Options - Apple
By the way, there is no difference between the Dynamic Island and the Notch as they both have the True Depth camera and function the same for Face ID.
The Dynamic Island works for millions of users, including myself.
Follow these steps, testing after each step:
If that didn’t work, then it could be a hardware issue.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Repair Request.
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Face ID is not working on my iPhone 16 Pro
