User profile for user: school4seniors
school4seniors Author
User level: Level 1
5 points

Live Caption on my iPhone 11 is not working

Live caption on my iPhone 11 has not been working. I am mainly dependent on this phone feature as I am hard of hearing . I note that there hasn’t been a response to this issue already raised before. Can someone help please


[Re-Titled By Moderator]

iPhone 11, iOS 18

Posted on Jan 24, 2025 4:38 PM

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User profile for user: Zachyy
Zachyy
User level: Level 6
13,200 points

Jan 24, 2025 8:01 PM in response to school4seniors

First make sure the Live Captions feature is turned on in Settings > Accessibility > Live Captions, then turn on Live Captions.


Get live captions of spoken audio on iPhone - Apple Support


Second try a force restart procedure.


  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo 


Force restart iPhone - Apple Support

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Live Caption on my iPhone 11 is not working

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