Face ID is not working on iPhone

There may be something wrong with your TrueDepth camera. Please view the following articles. 

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support

If the above doesn’t help, please make a reservation at your nearest Apple Store Genius Bar or Apple Authorized Service Provider for diagnostics. 

Genius Bar Reservation and Apple Support Options - Apple 

Start working your way down this list;

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Note that the list “ends” with you having the phone assessed by a service technician; and a possible repair or replacement bill.

Hello~ Click on below and review…

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Note you may click o other highlighted tabs of interest for further assistance once inside the Apple link above.

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