My iPhone randomly shuts down

My phone keeps randomly shutting down. Why??


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iPhone 14 Pro Max, iOS 18

Posted on Jan 21, 2025 6:45 AM

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Posted on Jan 21, 2025 6:49 AM

There are a number of reasons why a phone will shut down, but we are terrible at guesswork.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop so they can hook up the diagnostic equipment to find out what is really wrong.


You can find a list of authorized shops in your area using this link: Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

Jan 21, 2025 6:49 AM in response to demauni

There are a number of reasons why a phone will shut down, but we are terrible at guesswork.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop so they can hook up the diagnostic equipment to find out what is really wrong.


You can find a list of authorized shops in your area using this link: Genius Bar Reservation and Apple Support Options - Apple


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My iPhone randomly shuts down

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