Iphone 11 pro max turned off and cant power back on

i pressed the power side button and my iPhone 11 pro max displayed apple logo and turned off. now i cant get it to power on.


iPhone 11 Pro Max, iOS 18

Posted on Jan 20, 2025 08:14 AM

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1 reply

Jan 20, 2025 08:18 AM in response to frakie

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation...or...


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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Iphone 11 pro max turned off and cant power back on

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