Genera System Services Excessive Data Usage

It’s been two weeks since I last reset my mobile data usage statistics, and I’ve already racked up over 3 GB of general system mobile data service usage. Additionally, my software updates have used up half a gigabyte, even though I have all software updates turned off for both my iPhone and Apple Watch. This problem of excessive data usage, especially in the general category (I don’t even know what this covers!) has continued for nearly a year now, and continued occurring, even when I switched countries and SIM cards twice. Even when I turn mobile data off and only switch on when I use it, I still use over a gigabyte of data every couple of weeks. This is ridiculous as when I checked my friend’s phone, they’d only used 11.6 MB over five weeks. This is obviously very annoying, and quickly uses up my data plan. I have most background app refreshes off, low data mode on, and analytics and most location services are off too. There isn’t anything happening that should use this much data. The not very useful answer I got from Apple was to reset my whole phone, which I really don’t want to do. Is there anyone else experiencing this, and is there any way to reduce, or prevent this from happening? Thanks.!

iPhone 11 Pro Max

Posted on Jan 20, 2025 01:18 AM

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Jan 20, 2025 01:31 AM in response to SravanKrA

Thanks, but the copy-paste answer doesn’t really help. I keep getting told to check this, but I don’t think You understand that “System Services” is a category (not an App!) under Settings > Mobile Data, and that the screenshot clearly shows so. My problem is that inside this category, the “General” option is using absurd amounts of data. I’d really love t know and appreciate it if I could be told what “General” System Services encompasses and how to reduce it.

Jan 20, 2025 01:24 AM in response to easonliumusic

To see how much mobile data you've used, go to Settings > Mobile Data or Settings > Cellular. If you're using an iPad, you may see Settings > Mobile Data. Scroll down to find out which apps are using mobile data. If you don't want an app to use mobile data, you can turn it off for that app.


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Genera System Services Excessive Data Usage

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