Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Error “Cannot add card to this iPhone” when adding card to Apple Wallet

I came here after long long trials with the app and with apple device shop, I will explain in points

I cannot add any card to the wallet, I always get “cannot add card to this iPhone”


service is launched and I am trying the cards of banks announced adding Apple Pay to their cards


my iOS is up to date


Apple authorized service shop tried resetting the device and also failed to add a card


he suggested restoring the device and pay for large sum for backup first, then to try again and if failed, the NFC antenna might have problem


I refused restoring and left


Can I have help

the phone is very good with all features working properly except this wallet app



[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Jan 17, 2025 9:28 AM

Reply
4 replies

Jan 17, 2025 11:22 PM in response to emad168

I am in Egypt, three banks have announced the activation of Apple Pay through their online Apps, also they put no restrictions from their side regarding machines and/or software.

I think if there are such restrictions, the authorized apple service would have known.

Also the service itself just started in my country one month ago.

One final info, my iOS is the latest for this model 15.8.3

Error “Cannot add card to this iPhone” when adding card to Apple Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.