Apple launches Apple Store app in India
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I want to download an app from the app store but after click on the button download en after that the option to install. However, when i go any further i get a popup and nothing happens after that (see screenshot) . Have a MacBook Air with M1 chip. Have searched for restrictions but they are not set! Can someone tell me what ishould do next?
[Re-Titled by Moderator]
MacBook Air 15″, macOS 15.2
Usually after this popups, if I interpret your depiction correctly, the app will be installed. This is a completely normal app that should be able to be installed without any special settings.
I tried to reproduce this. It took the download strangely enough a while to process, but it finally worked.
Perhaps this occurred “in the background” and the app was successfully installed on your Mac. If it is not on the Mac now, I would restart the Mac, ensure an internet connection and try again.
edit: obviously it got solved while I was typing my answer. never mind.
The screenshot is not terribly helpful. It's too zoomed in.
Thanks for your reply. Wanted to make a new screenshot and now asked for my password for my apple account. No problem with the download anymore. Problem solved
Good to hear!
It took indeed a while before it asks for my password. After logi in all went well
Unable to download an app from the App Store
