How can I fix Safari internet connection issues on iPhone 11?

I am hoping someone has had the same issue. Whilst I have both Safari and Google on my iPhone to access the internet - Safari works find at home. However when I am away from home I continually get the message from Safari that I’m not connected to the internet.


Is there some setting that I need to activate or other so that Safari can be used anywhere I have my phone. Thank you, Kaye


[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Jan 16, 2025 11:02 PM

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9 replies

Feb 11, 2025 06:50 PM in response to Tvkeg1

"Thank you - have done that and nothing changes in regards to trying to open safari when away from home. It is extremely frustrating as I have e-prescriptions and not successful when opening at the Chemist. Surely there is a simple fix."

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Force Restart you iPhone:

Something may be stalled here. So, force restart your iPhone, seeing if you can then use Safari. Go Here: Force Restart iPhone - Apple Support


Jan 16, 2025 11:12 PM in response to Tvkeg1

"iPhone 11 & Safari: I am hoping someone has had the same issue. Whilst I have both Safari and Google on my iPhone to access the internet - Safari works find at home. However when I am away from home I continually get the message from Safari that I’m not connected to the internet. Is there some setting that I need to activate or other so that Safari can be used anywhere I have my phone. Thank you, Kaye"

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Troubleshooting iPhone WiFi:

Try these thoughts:


A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet FilesHistoryCache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


and...


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


and...


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support


and...


D. Reset your Network Settings:

Jan 24, 2025 03:52 PM in response to Tvkeg1

Tvkeg1 Said:

How can I fix Safari internet connection issues on iPhone 11?: Hi there - have been away from home for a week now - still having the same trouble with Safari and my iPhone - have to use Google each time - with no problems going to the internet at all. Must be something on my iPhone blocking the connection???

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Been away from my joint for a bit too.


Provide a Screenshot:

Provide a screenshot of what you see when you open Safari. IMPORTANT: Block-out any personal information on it (i.e. time and names) by covering it with red-colored rectangles and such though use of the Photos app. Go here: Take a screenshot on your iPhone - Apple Support


Disable ALL VPNs:

Are you using a VPN? If so, disable it. It may be just as simple as that.


Safari Just not being an Option:

Note that some domains (ie Banks and Educational Institutions(schools)) are not so fond of Safari. So, it may be just the server not likening the browsers.

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How can I fix Safari internet connection issues on iPhone 11?

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