Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Reseting HD on iMac 2014 Big Sur

I'm trying to erase all of my personal data prior to donating my iMac late 2014 Big Sur 11.7. During the rest process (Restart, "Command R"), I'm unable to get my USB-wired keyboard nor BT mouse to work in order to move forward with the process.


Help!

Earlier Mac models

Posted on Jan 15, 2025 6:52 PM

Reply
5 replies

Reseting HD on iMac 2014 Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.