iPhone 15 printing issue: Failed to connect to printer

I have iphone15 updated to current sw. used to be able to print no a message says failed to connect to printer




[Re-Titled by Moderator]

iPhone 15 Plus, iOS 18

Posted on Jan 14, 2025 07:02 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2025 07:08 PM

Shern19 Said:

"iPhone 15 printing issue: Failed to connect to printer: I have iphone15 updated to current sw. used to be able to print no a message says failed to connect to printer"

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Getting AirPrint to Work:


A. Unplug All Items from your iPhone:

Unplug anything that is physically plugged in to your iPhone. That way, only wireless connections are biegn transmitted.


B. Update the Firmware on the Printer:

Direct on the printer's LCD screen, go into the Settings (typically a gear). From there, look for a setting update the firmware. Note that the printer needs to be connected to the Internet to perform this.


C. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of you occurrences, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

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3 replies
Question marked as Top-ranking reply

Jan 14, 2025 07:08 PM in response to Shern19

Shern19 Said:

"iPhone 15 printing issue: Failed to connect to printer: I have iphone15 updated to current sw. used to be able to print no a message says failed to connect to printer"

-------


Getting AirPrint to Work:


A. Unplug All Items from your iPhone:

Unplug anything that is physically plugged in to your iPhone. That way, only wireless connections are biegn transmitted.


B. Update the Firmware on the Printer:

Direct on the printer's LCD screen, go into the Settings (typically a gear). From there, look for a setting update the firmware. Note that the printer needs to be connected to the Internet to perform this.


C. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of you occurrences, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

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iPhone 15 printing issue: Failed to connect to printer

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