Hello ,
I have just upgraded from a 11 to 14 and found a large amount of music has been greyed out and said it is not available in my region/ country. I have been into settings and it is in the right region - United Kingdom but still not working . Any ideas ? I downloaded a song from I tunes and that is there but a vast amount of older stuff is not . Thank you
iPhone 14 Pro, iOS 18
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support For some countries look under “Other” listing at the end of each region. Not every country has telephone support.
Ask Apple about that. It is conceivably possible that a distributor pulled a bunch of items from your country's store. I personally would always download everything I would buy from the iTunes Store and keep my own backup copies. Streaming and redownloading is handy but is no guarantee against loss since Apple itself does not guarantee your purchases will always be available for redownloading.
I tunes greying out
