Can't move or scale circle when adding face
This issue outdates covid, since around 2018, when adding a face detection circle to a picture, it is not possible move or scale the circle.
It was good to be able to do this in old versions of Photos.
This issue outdates covid, since around 2018, when adding a face detection circle to a picture, it is not possible move or scale the circle.
It was good to be able to do this in old versions of Photos.
To narrow things down, try these steps:
Start up your Mac in safe mode - Apple Support
Those are the easiest things to try first. Then try these:
The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.
Let us know what happens…
Though you don't tell us, I'm guessing that you're talking about a Mac, not an iPhone or iPad? Which OSs are you talking about.
On a Mac, the one problem we sometimes have (though completely unrelated to the SARS-CoV-2 virus) is that the circle refuses to move, because Photos thinks you're still in the info window and wants to drag the picture there, or something like that. In that case you need to tap on the picture to let Photos know you mean "on the picture," and then you can move the circle. Or, you can just type the name first, and then move the circle.
Does this work for you?
Hello Richard,
Thank you - your quick reply and excellent inference model (yes, the issue is on a Mac) triggered me to make a small video illustrating the glitch:
In the video, (I think) I am attempting to follow your advice, without success. Indeed, mechanistically unrelated to SARS-Cov-2, emotionally it feels like long-covid.
Thanks Léonie, I have tried all that but no luck. It's been like this for 6-7 years and had a chance to restart the app and the Mac on a number of occasions times, including buying about half a dozen new Macs. This is the behaviour currently on a freshly set up Mac. The photos library on the other hand dates back to ~2006, but has been upgraded with each Mac release.
Thanks for the great tips.
Rebooting the Mac in Safe Mode, and starting Photos produced, at first, a peculiar behaviour: as I dragged the face detection circles near Steve Jobs' face, multiple other circles were revealed underneath. There were a few glitchy movements and I thought I would close the application, start it again and record it for you as a screen-share. However, on second trial, the behaviour was corrected and I was able to drag and scale face detection circles fine. I tried doing it on several other photos with success.
Even better news is that I booted the computer normally and the face detection circles are behaving correctly again, just like before 2018.
If your Photos Library dates back to 2006, it may contain older videos and image files in a legacy format, that are no longer supported by the current system version. Have you checked the older media in your library for compatibility, when you upgraded from maOS 10.14 Mojave to macOS 10.15? Such legacy items can cause Photos or its background processes to hang and need converting to another format.
Levente Orban wrote: … multiple other circles were revealed underneath.
Ha! Happens to me, too. I've clicked to get a circle, can't move it, clicked again, and again, and when I finally get the focus back to the picture I find it made a circle every time. Never with Steve Jobs, though. It happens most when there's already a face circle there, so I don't see a new one form.
You may also want to close the Info, then open it again.
If all fails, restart Photos, and if it still not suffices, restart the Mac. Then it usually will work again for some time.
Can't move or scale circle when adding face