Face ID not working on my iPhone after update

Why is my face id not working after updating


[Re-Titled by Moderator]

Posted on Jan 7, 2025 09:53 PM

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2 replies

Jan 7, 2025 11:06 PM in response to DrayEmmanuel

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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Face ID not working on my iPhone after update

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