If you're experiencing the purple tint issue with your iPhone 12 Pro Max, here are a few steps you can take to troubleshoot the problem:
- Use a microfiber cloth or lens cleaning solution to gently clean the front camera lens. Sometimes, smudges or dirt on the lens can cause discoloration or affect image quality. --> Cleaning your iPhone
- Ensure that your iPhone 15 pro Max (You are silent on this) is running the latest version of iOS. Apple often releases software updates that address known issues and improve camera performance. Go to Settings > General > Software Update to check for any available updates.
- Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
- Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
- Resetting the camera settings can help eliminate any customized settings that may be causing the issue. Go to Settings > Camera > Preserve Settings and toggle off any enabled settings. You can also try resetting all settings on your iPhone by going to Settings > General > Transfer & Reset > Reset > Reset All Settings (note that this will reset all settings, not just camera-related ones).
- Try capturing photos or videos in various lighting environments to see if the purple tint persists across different scenarios. This can help determine if the issue is related to specific lighting conditions.
If the problem persists after attempting these troubleshooting steps, it's recommended to visit an Apple Retail Store or Apple Authorized Service Provider. They can provide further assistance, diagnose the issue more accurately, and potentially offer repair options if necessary.
