I have tried to follow the steps to do a hard reset on my ipad by quickly pressing the volume up closest to the on / off button and then pressing and releasing the volume down button followed by pressing the top button. The slide to off button comes on but when I try to slide it off to restart, nothing happens, it won't slide.
[Re-Titled by Moderator]
When performed correctly, your device will force-restart. When performing the sequence, continue to hold the relevant buttons as directed until the Apple logo appears (may take up to 10-15 seconds). If you see the power-off slider, ignore it.
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
When performed correctly, your device will force-restart. When performing the sequence, continue to hold the relevant buttons as directed until the Apple logo appears (may take up to 10-15 seconds). If you see the power-off slider, ignore it.
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer hands-on assistance:
I tried exactly as suggested and no apple logo appears even after 15-20 seconds
iPad Pro with no home button freezes during hard reset
