I cannot connect my Samsung Odyssey G9 ultra wide monitor with my MacBook Pro M4. I have tried all sorts of cables, but the monitor is not recognised. I have read online that this is an issue with M4 MacBook Pro. When is Apple planning to fix this issue?
[Re-Titled by Moderator]
MacBook Pro 14″, macOS 15.2
My Samsung Odyssey G9 monitor has two HDMI ports, one DisplayPort, and a couple of USB ports. I was able to achieve a resolution of 5120 x 1440 with high dynamic range using the Better Display application.
but but but...,
the specs I could find based on that description said the display had exactly:
I see no reference to DisplayPort input at all.
are there multiple models of "Samsung Odyssey G9" ??
what is your EXACT model number?
¿what do you call "full native resolution" ?
¿do you have High Dynamic Range ON or Off?
that appear to be a 5120 by 1440 display (;ole the top half of a 5K display) with High Dynamic range (10 bits/color)
it appear to support Micro HDMI version 2.1 and USB-C
At these VERY high data rates, any-old-cable is not likely to be high enough spec to run that display.
over USB-C the Mac will clearly support it at 30 Hz, higher rates are unknown because it is non-standard. your USB-C cable must be certified for SuperSpeed PLUS or 20 G bits/sec, and ONE meter or shorter.
over a DIRECT HDMI cable that adapts to mini HDMI, the Mac will clearly support it at 30 Hz, higher rates are unknown because it is non-standard. Your HDMI cable MUST be certified ULTRA spec cable -- nothing less will do.
Thanks for your response. I changed the cables, and after using the BetterDisplay app, I connected my Samsung Odyssey G9, an ultra-wide monitor, to a MacBook Pro M4. I think the problem is with macOS; it's not a Hardware problem. Thanks once again for your help. I strongly recommend that other people facing this problem try the BetterDisplay app.
For that display, at the very high end of the capabilities of the signaling methods provided, nothing but very high spec cables will do, and in some cases, you may have to back off certain settings (such as with BetterDisplay) to actually get and keep a picture.
¿what settings did you change with BetterDisplay to get it to work?
I purchased a high-quality DisplayPort to USB-C cable and connected my monitor using it. However, the display did not show any image with this cable. After I installed the Better Display app, I was able to achieve the monitor's native resolution at a refresh rate of 120 Hz.
on further investigation, there appears to be at least seven different display that are marketed under the broad category of the name:
Samsung Odessy G9
G95NC
G955SC
G97NC
G95C
G86NB
G85SB
G75NB
G70NC
G70B
G65B
G55C
G51C
G55T
...and possibly others
They may be aware of what’s here …
… but there is a purpose-built mechanism to ensure that they are made at:
Sorry, but are other users — not unlike yourself — and have no visibility on Apple future products.
i’m sure that Apple is also aware of the problems people report on the Support groups.
MacBook Pro M4 ultrawide monitor compatibility issue with Samsung Odyssey G9
