I found this thread by chance and also have this problem with the touchscreen not responding or responding very poorly at times. Even an update to ios 18.2 has not brought any improvement. Are there any new findings in the meantime? .
iPhone 16 Pro Max, iOS 18
If you already tried (to no avail) to:
A) Force restart your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
B) Adjust Touch Accomodations, as per this support page:--> Adjust how iPhone responds to your touch
since your device is still covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Thank you for your feedback.
I have already tried the forced restart. I will still try the sensitivity setting. I have already been to the Apple Store and reported the problem. Two of the 3 employees I spoke to had exactly the same problems with their devices and had also hoped for an improvement with IOS18.2, unfortunately so far in vain. But I will now also report the case to Apple Support
Best regards,
Sascha
Ok, Sascha.
(In the meantime Apple has released iOS version 18.2.1. I think it's worth installing)
Best of luck.
Giulio
iPhone 16 Pro Max - Touch Screen Sensitivity
