My iPhone 16 Pro won't connect to my Sony WH-1000XM5's

My headphones won't connect to my new phone. I've seen similar issues described online and would appreciate an explanation. It won't detect them in the Sony Music app or connect in BT settings.

iPhone 16 Pro, iOS 18

Posted on Jan 5, 2025 11:50 AM

Top-ranking reply

atomao Author

Level 1

4 points

Posted on Jan 5, 2025 12:42 PM

I factory reset the HEADPHONES (hold down the on/off and noise canceling button for 7 seconds). This fixed the issue.

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