iPad is not charging with connected charger

Ipad won’t charge shows picture of charger and battery on screen with arrow


[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Jan 5, 2025 11:39 AM

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2 replies

Jan 5, 2025 11:54 AM in response to Kashamb

If you akready tried (to no avail) all the steps provided in this support article (also using different chargers and/or different cables):--> If your iPad won't charge, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:


Jan 5, 2025 12:27 PM in response to Kashamb

Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

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iPad is not charging with connected charger

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